It was one of the worst experiences I have had staying at a hotel. First, it was not what I expected. Then, I asked for a wake-up call. They did not do it. Then, I could not take a shower, it did not operate. Last, I asked for a receipt to show zero balnce (I needed that to claim it). They did not do it. they said, sincce I made reservation on internet, they cannot do it. It did not make sense, I have done it with other hotels.