The hotel doesn't have a very modern look, but is acceptable.
Our price didn't include breakfast, but was 13 / 19 for an American Buffet.
The reception staff were very helpful and willing to help.
The 'SPA' was an extra charge of 15 per person per day, which I thought was cheeky, considering that with most 5* hotels it is all included.
The location is good, easily walkable, (leisurely walk) to Rossio, Rato & Estrella.
It is also right opposite one of the shopping malls of Lisbon, which is good for all the ladies!