've stayed in this hotel and liked it before, so I was horrified to return only to be charged 215 euro today for one gel manicure and one regular manicure at the spa. The website and confirmation emails both indicated the cost of a manicure was 40 Euro, with 15 euro wellness passes (which did not even give access to the pool, we were told it was not possible) and 20 Euro gel removal fees. 150 Euro for two then, right? Evidently not! The condescending staff charged us 215 euros and gave no explanation for what the extra 75 Euro fee was for. Do yourself a favor and avoid this place. I'm extremely disappointed in the poor customer service and laughable $240 cost for two manicures. I will be complaining to the staff and will be requesting a refund or credit of the fraudulent overcharge.